REPLACEMENT & RETURN POLICY
In the highly unlikely event that any product
you ordered from us is received in damaged
or defective condition, or if product
delivered is different from
what you had ordered, you will get the replacement for the exact same product as
was originally ordered by you (request
for any other product as replacement will not be valid).
If the product received is damaged/incorrect, you have to intimate us within 24 hours of product delivery.To initiate replacement request please email us at info@dazzleupstore.com with photos of damaged product as reference. Replacement requests will not be valid post 24 hours of product delivery. After the replacement request is accepted, Our logistics partner will attempt pickup from your original delivery address. However at the time of pickup, If hand-over of the package is denied/ intentionally delayed by you, return request will not be entertained.After the product is received in unused and the same condition as you received it, in its original packaging along with original tags intact, the original product as was ordered by you will be reshipped to you.
Products damaged while being used do not qualify for replacement or refund.
PLEASE NOTE : There is no return but only the replacement of the products is possible.
CANCELLATION AND CHANGES BY CUSTOMERS
In case of an event that the customer wishes to cancel or modify
their order, they should send an email to info@dazzleupstore.com within 24
hours of placing the order. We will make every effort to accommodate their request.
However, once an order has been shipped we cannot guarantee the cancellation or
modification of purchase.
CANCELLATION BY DAZZLE UP
Please note that there may be certain orders that we are unable
to accept and have to cancel. We reserve the right, at our sole discretion, to
refuse or cancel any order for any reason. Some situations that may result in
your order being cancelled include limitations on quantities available for
purchase, inaccuracies or errors in product or pricing information, product out
of stock or problems identified by our credit and fraud avoidance department.
We may also require additional verifications or information before accepting
any order. We will contact you if all or any portion of your order is cancelled
or if additional information is required to accept your order. If your order is
cancelled after you have been charged, the said amount will be reversed back.